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Our year is off to a hectic start and we're still actively looking for reliable contractors for home and small business jobs. For us the first part of this year is all about streamlining the business and our processes so we spend less time on admin and after hours work and more time focussing on you, our customers. We have a number of changes coming, including taking payment for all home and SOHO jobs onsite at completion of the job via a new mobile payment system that operates through our technicians phones or through a website. You will be able to pay via cash, cheque or credit card and receive an instant tax invoice on the spot either via email or printed right there. Business customers can continue to pay on account but we will be implementing agreed credit limits and a 5% discount for businesses who pay while we are onsite. We will also be changing the pricing structure for new Home and SOHO customers, implementing a two tier scheme ("standard" and "large" jobs) and quoting for the job up front so you will know exactly how much it will cost before we arrive, enabling easier budgeting, eliminating surprise bills and enabling payment to be ready at completion of the job. Stay tuned.
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