Welcome to the N-Tech Solutions Customer Newsletter for September 2008!
by Nathan Woodcock
As part of our commitment to providing an IT service that is professional, straight-talking and enjoyable we publish this newsletter every month or so to keep in touch, have some fun and maybe even point out a few handy computer related things. If you'd prefer not to receive this email simply click the unsubscribe link at the bottom on this newsletter. Regular readers may have realised we've skipped a month with the newsletter. This is because of two things. First my dad had a heart attack while surfing in Coolangatta so we spent some time down there. Despite being dead on the beach for more than 10 minutes he's made a full recovery, and boy does it put some things in perspective! Secondly we went through a few weeks of being absolutely swamped with work, to the point where I've now taken on some additional staff to pick up the jobs where I just can't make it there myself. Rest assured I expect those staff to perform with the same care as I would and I regularly make follow up calls to customers to see how the service went. But if you are one of the few people who experienced a longer than usual delay with our service or a return call please accept my apologies.
Laptops...
by Nathan Woodcock
We've got some rip roaring cheap laptop deals at the moment in the entry level bracket. We'll shortly have stock of the HP/Compaq C792VU. Featuring an Intel Celeron 2.13Ghz processor, 1GB RAM, 160GB hard drive, 15.4" widescreen display, DVDRW, wireless, Vista Home Basic we are also throwing in an extra 1GB RAM (valued at $65) and a HP notebook Backpack (valued at $69.95) all for the grand total of just $750. Stock is very limited though so you need to get your order in within the next 2-3 days.
Downloading Music at Home...
by Nathan Woodcock
With the rise of broadband in Australia one of the most popular uses of the internet now is downloading music. If you have teenage children you will already know this, and be familiar with seeing programs like Limewire on your computer. These programs are called File Sharing or Peer to Peer (P2P) programs, as they let users share files to each other. But it is not just music that can be shared with these programs – movies, games, spyware and viruses can all be purposely or inadvertently downloaded. It's also very easy to go over your download quota each month if your kids download songs with Limewire and leave them in the Shared Limewire folder as they are then available for anybody else to download from your computer, and use up your quota. It should also be noted that downloading music, movies and games using file sharing programs is a breach of copyright and illegal in most countries, including Australia. As a rule of thumb if you didn’t pay for the song or movie, it was an illegal download. Sites like iTunes and Bigpond Music allow you to buy individual songs or whole albums legally. Considering the effort artists put into creating their music and the relatively small returns most get from the record companies, it’s a good idea to not short change them any further!
Monthly Clearance...
by Nathan Woodcock
Not enough room in the storeroom again! HP Officejet Pro L7380 Inkjet Print/Scan/Copy/Fax - $240 (RRP $299)
This is below cost price. High quality photo printing, scanning, copying and faxing. Running costs comparable to a laser printer. One only. 
EX-Government Ipec PC System - $375 (1 only)
P4 3.0Ghz Processor
512MB RAM
80Gb HDD
CDRW
USB ports
Keyboard, Mouse
Windows XP Pro Licence
17" LCD Monitor
30 day warranty 
Logitech Z-10 2.0 Interactive PC Speakers - $99 (RRP $299)
USB, touch sensitive controls, built-in onscreen display with track/album info, outstanding sound quality (30W 2-way) these speakers are the pinnacle of compact desktop PC speaker design. With a C-Net review and average user rating of over 8/10 you know you are buying a quality set of speakers and at $200 off retail it can't be beat. One only. 
| Referral Bonus Promotion:
Our referral promotion provides a 25% discount to you and to the customer you refer, on the first hours labour. Simply pass on the contact details of friends or business associates to Nathan or have them call us direct and mention you and both of you get the discount on your next job.
Your own email address
Did you know it really is quite inexpensive to get your own email address (or domain name as it's known), such as
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
? Registering a .com.au domain for two years costs as little as $35 and email hosting for your new domain can cost just a few dollars a month and lets you create lots of email addresses with your domain. Real-Life Helpdesk Calls #5448112:
A confused caller to IBM was having trouble printing documents. He told the technician that the computer had said it "couldn't find the printer." The user said that he had also turned the computer screen to face the printer but that his computer still couldn't see the printer. IT Snippets... "There is unexpected beauty hidden everywhere in this world — one just has to be open to seeing it. Remember that the next time you sneeze on your monitor." — Nathan Walton.
"If you can't beat your computer at chess, do what I did — try kick-boxing." — Matt Larson.
"Blink your eyelids periodically to lubricate your eyes." — Page 16 of the HP Environmental, Health Safety Handbook for Employees.
"In the future, airplanes will be flown by a dog and a pilot. And the dog's job will be to make sure that if the pilot tries to touch any of the buttons, the dog bites him." — Scott Adams (author of Dilbert).
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